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Sep 3, 2024 12:42 PM

7-Minute Overview Video

Complete Product Demo & Walkthrough

• Meeting Settings
• Integrations
• Post-Meeting Features
• How to view, organize and find your meetings
• Notebook
• Search Function
• How to access your meeting transcripts
• Notepad
• Meeting Transcripts
• How to Search, Edit and Share the Meeting Transcript
• Search Transcripts
• Edit Transcripts
• Share Transcripts
• How to access the meeting videos and get the meeting summaries
• Access Meeting Videos
• AI Super Summaries
• How to get conversational analytics from your calls
• How to collaborate with your team after the calls
• Threads
• Sound Bites
• Topic Trackers
• What are topic Trackers?
• How to Create Custom Topic Trackers

Meeting Settings

• The default is set to Fireflies only to join meetings if you invite fred@firefleis.ai to the meeting. Therefore, you need to manually add fred@fireflies.ai to all your meetings that you want to be recorded
• But each member has the option to change that setting. For the sales team, the best setting is to use “All meetings with web-conf link”. That way, Fireflies will join all of your sales calls.

• Email settings - set to “Only me and participants from @filmhub.com”
• The meeting recap will automatically shared by email by the owner of the meeting and every Filmhub team member on the invite. It will not be shared with outside participants
• Privacy settings - set to “Only Participants”
• The meeting is visible to only meeting participants.

Integrations

• Fireflies can be integrated with several Apps
• For Zoom settings, please integrate with Zoom and not with Zoom Native. The difference between the two Zoom integrations:
• With the standard integration, Fireflies joins meetings as a silent participant, recording them directly
• With the Zoom native integration, Fireflies does not join as a participant. Instead, the meeting is recorded to the Zoom cloud, and Fireflies retrieves the recording from there for processing. This integration captures only the audio.

Post-Meeting Features

How to view, organize and find your meetings

Notebook

• To view your meetings, click on the Notebook. Here, you will find all your meetings organized across multiple channels. 

• Your meetings will be organized into 3 channels namely #My meetings #All Meetings # Shared with me.
• #My Meetings: Shows only the meetings that you’ve hosted
• #All meetings: Shows meetings hosted by you or your entire team
• #Share with me: Shows meetings that have been shared with you

Search Function

• You can use the search function and find meetings based on the titles from that specific channel. You can also use the search function to retrieve meetings across all the channels. 

How to access your meeting transcripts 

Notepad

• To access the meeting transcripts, click on the meeting title. This takes you to the meeting notepad.

Meeting Transcripts

• Here, you will find the meeting transcripts identified with the speaker names on the right-hand side.

How to Search, Edit and Share the Meeting Transcript

Search Transcripts

• You can search for keywords within the transcript, and click on the transcript to go to that portion of the call. 

Edit Transcripts

• To edit a transcript, click on the Edit option. Now, go to a specific portion and alter the text. For example, I've changed the word "blocks" to "blogs" 

• You can also edit the Speaker names, by hovering over the Speaker name and clicking on the pencil icon next to the Speaker name. 

Share Transcripts

• You also have the option to share the transcript with the team using the share button. 

• In the top right corner, you will find the privacy settings that you selected from the Settings page. You can click on the Privacy icon to change your option. 

How to access the meeting videos and get the meeting summaries

Access Meeting Videos

• If you have enabled video recording, you will see the recorded video in the middle. You can hover your mouse over it and play the video 

AI Super Summaries

• Right below the video, you will find a detailed AI Super Summaries that gives you important keywords, meeting overview, meeting outline, bullet point notes, and action items.  

How to get conversational analytics from your calls

• On the left side, you will find the smart search tab. Here you'll find the analytics and AskFred AI assistant that will help you analyze and assess your calls. Let's explore them in detail. 
• AI Filters identify Date & time, Questions, Metrics, tasks, and pricing along with the count of the number of times these topics were spoken. 
• Sentiment Filters give you an idea of how much of the call had a positive, negative, or neutral sentiment. 
• Speaker talk time gives you details of who spoke most of the time and how fast they spoke. This will be helpful when you want to train your team. 

How to collaborate with your team after the calls

Threads

• In the middle of your Notepad, you will find the threads section. This is where you and your team can make a comment, reply to the comments and create a conversation thread.

• You can make the comment thread Public, Private, or visible to only your teammates or meeting participants.

Sound Bites

• You create soundbites or small call snippets by highlighting a very important part of the call on the transcript and clicking on the create soundbite option. This creates a soundbite and places it within the Soundbite section. 

Topic Trackers

What are topic Trackers?

• Topic trackers are keywords that you want to track in your meetings. For example, you can set up a topic tracker for Marketing and add keywords like blogs, SEO, Email outreach, and other relevant marketing topics. 
• Every time these words are spoken on the call, it gets tracked in the meeting. You will also get a count of how many times the words related to marketing were spoken in the call. 

How to Create Custom Topic Trackers 

• On your Fireflies dashboard, click on the menu on the left to access the Topic Tracker. In the given fields, enter the topic name and keywords.
• Click the Add button. You'll find your topic with its keywords in the Existing Topics section at the bottom.